WHO WE ARE
Independent and professional travel and medical assistance service platform in China
KRAY Assistance is a services platform with its headquarter located in Beiiing China. We offer emergency travel and medical assistance services to domestic and international clients, night and day, all year round.
Our operations center consists of a group of talented people and supported by a professional medical team in case of need. We have properly handled more than 300,000 medical cases over the past years.
OUR STORY
Our qualified services are highly recognized by our customers as always.
Established in 2008, KRAY Assistance was jointly invested by the leading assistance organizations, SOS International and April Group.
In 2020, KRAY Assistance was merged by DATONG Group, one of the top 3 insurance brokerage companies in China, with 10 billion RMB of annual insurance premium turnover.
KRAY Assistance has become a partner of many international and domestic well-known enterprises. Our qualified services are highly recognized by our customers as always.
WHAT WE CAN DO
KRAY Assistance offers a wide range of solutions and services including:
Travel Assistance
Pre-departure travel information
Message relay in an emergency
Interpretation service
Car rental and driver services
Medical Evaluation
Dispatching doctors for on-site medical evaluation
Medical reports interpretation and advises
Outpatient and Inpatient Treatment Coordination
Outpatient appointment
Inpatient admission
Cashless services for medical expenses settlement
Emergency Medical Assistance
Emergency medical evacuation and repatriation via air ambulance, commercial flight and road ambulance
Repatriation of mortal remain or ashes
Claims Handling Services
Invoices processing and payment
Claims investigation
Cost containment
